Terms & Conditions

Last Updated: 26/05/24

The following terms and conditions, privacy policy and cookie policy cover services provided by MOLEHILL.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions.

If you disagree with any part of these terms and conditions, please do not use the website.

Information and Disclaimers
Whilst MOLEHILL work hard to prevent any or all errors and omissions, neither we nor any third parties provide any warranty or guarantee as to the accuracy, performance or completeness of information offered on this website for any particular purpose or use.The material on this website is owned by or licensed to MOLEHILL and includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction of all material is prohibited other than in accordance with the copyright notice and with permission given.

MOLEHILL will not be held liable in connection to the website, products or services offered both by us or others. This includes direct, indirect or consequential losses. We are not liable for any financial losses caused a result of using the website.By accepting these terms and conditions you accept that MOLEHILL is not responsible for the welfare of its clients or students.

Rights
MOLEHILL reserves the right to change or alter any part of the website, with or without notice, both temporarily and permanently. We always work to maintain the website at all times, however, it is subject to change.

Other Websites
This website may also include links to other websites or applications. These links are provided for the user’s convenience to give further information. They do not signify that MOLEHILL agree or endorse them and are not liable for their content.

Pricing
Payments between the MOLEHILL and the users are handled by Stripe, Inc and Paypal. All prices for MOLEHILL’s services are correct at the time of writing and are subject to change at any time before an agreement is made; once an agreement is made between MOLEHILL and a user the price is fixed unless stated. All prices are exclusive of VAT. The user has the right to cancel a subscription at any time.Although we try to ensure all prices are correct at all times, there may be an occasion when something is priced incorrectly; we will verify the cost at the point of payment. If you cancel your subscription, you will not receive a refund but will be able to access all features until the term expires. There is no obligation to continue your subscription unless pre-agreed in the contract.Consultations calls will be paid for in advance, if no payment is received before the indicated time slot the consultation will not go ahead. MOLEHILL have the right to cancel consultations calls without notice. If this happens due to a scheduling error on MOLEHILL’s part then the cost of the call will be refunded to the user. If the user misses their scheduled time slot they will not be able to rebook for free. If you are running late you must let the member of MOLEHILL hosting the call know as soon as possible. If there is a ‘no show’ the appointment will be cancelled after 50% of the time has elapsed, no refund shall be given.

Queries and Complaints
MOLEHILL always aims to provide an excellent and professional service. If you are unhappy with a service or would like to provide feedback, please email us at support@molehillagency.com

Copyright Notice
This application and its content are copyright of MOLEHILL. All information on this website is protected by copyright and belong to MOLEHILL. The copying and reproduction of any material used for this website, in any media or format of any kind, is strictly prohibited unless written permission by MOLEHILL is obtained prior to use. This is true for content and information.

Privacy Policy
This policy is effective from 26th May 2024. The policy is subject to change at any time so please check back regularly. If you do not agree to these terms, please do not use the website or our services. This privacy policy explains how MOLEHILL uses and protects any information that may be supplied by users of the website.We endeavour to protect all users of this website and and are dedicated to keeping your information secure. If, however, you venture off of this website using a link we are unable to offer the same security and are not liable for any leaked information or any misdemeanours. We advise you to check the privacy policy of any website you use. Personal data is not used or passed on to any third parties and is only used in accordance with this website. We do not sell on any data to third parties and are committed to ensuring your privacy is protected. We will not sell, distribute or lease your information to anyone without prior permission unless we are required to do so by law. Some areas of this website may require users to submit personal information, such as: name, email address, job title, contact information, telephone number, interests and other preferences, as well as other information relevant to current surveys and offers. All information used is done so in order to provide our users, you specifically, with the best service possible. Examples of when data may be used includes: email marketing, special offers, for internal records and to help us improve our services and products. Additionally, we may contact you for market research.

You can request MOLEHILL does not use your information for marketing purposes by selecting this option on any online form. If you have previously agreed for your information to be used and now wish to change this, please contact us directly for more information. Please be aware that due to the nature of our business we need to retain information to successfully operate and therefore, the removal of this data will also lead to the termination of our partnership.

Cookie Policy
MOLEHILL uses cookies to enhance your browsing experience. Cookies are small files stored on your computer’s hard drive and allow websites to respond to you as a specific user; this allows your preferences to be remembered.Whilst some browsers will only allow you to reject third party cookies, most browsers allow you to reject all cookies. A negative impact of blocking all cookies, however, is that it will have a negative impact on the usability of many websites.